Refund policy
Return and Refund Policy
You have the right to return your order within 14 days of receipt, without giving any reason.
Conditions:
- Items must be unworn, unwashed, and in their original packaging.
- For hygiene reasons, underwear cannot be returned.
How to return? Send an email to tibo.penneman@telenet.be with your order number and reason for return. We will provide you with further instructions.
Return shipping costs: The cost of returning items is at the customer's expense.
Refund: Once we have received and inspected the return, we will refund the purchase amount within 14 days using the same payment method as the original purchase.